Innovation
New features come from customer feedback.
A.01About uxspire
Usage data and user feedback
in one tool.
uxspire is a Voice-of-Customer platform by uxspire GmbH in Leverkusen, Germany. We are building a tool so that teams and companies no longer have to guess what their users and customers need. Our platform brings together direct feedback, UX metrics and audience studies.
Click paths do not explain why someone abandons.
Classic web analytics does not answer that question. A team sees bounce rates, click paths and conversion numbers. Why someone abandons the checkout appears in none of those reports. On top of that, many tools set third-party cookies and process data outside the EU.
That is why uxspire collects both in the same project: usage data and answers from inside the product. You ask questions at the point where a decision is made. And you measure UX with standard instruments whose scores stay comparable across releases.
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A.02Mission & Vision
Our mission & vision
Mission: what we do today
Companies should be able to understand their users without handing data to third parties. One snippet, one tool, all answers in one project.
Vision: where we're going
Every team should be able to ask its users before a decision is made. Even without a research department.
A.03Data × answers
Clear segments from large data sets
We help companies understand their audiences better and build digital experiences that follow real needs.
01: Answers
What users say
Free-text answers, comments on NPS and CSAT scores, audience studies. Qualitative data explains why a number moves.
02: Data
What data shows
uxspire turns studies and user feedback into clear segments and data-based personas for well-founded product decisions.
A.04Our values
Six principles for how we work.
Privacy
We only store what you collect yourself.
Customer focus
We build for concrete use cases.
Simplicity
Fewer settings, clearer decisions.
Quality
For us, quality means looking closely, listening and taking the small things seriously.
Transparency
For us, transparency means showing openly what we do, why we do it and what we are still working on.
A.05Company history
From the idea to the first release.
01/05
A.06Founding team
One idea that connects us.
uxspire is built by two founders: one comes from UX and product, one from cloud engineering and machine learning.
Dominik Homberger
CEO & Co-Founder
Over 20 years in UX, usability and digital product development. Responsible for product, research methodology and customer contact.
Dominik Schmidt
CTO & Co-Founder
Focused on cloud architecture, the data model and machine learning. Responsible for engineering, operations and platform security.